One of the most creative and most sought after professions in the business. But in the qualification handbook trade "business coach" no. And this despite the fact that the needs of companies qualified trainers are growing day by day, professional business coaches in the labor market is not enough! Today, sixty eight announcements about vacancies internal trainer has thirty-two summary coaches profession "business coach" is not only popular but also in demand.
Who is a business coach? If it is short and dry: the expert, which in addition to higher education, work experience in the subject area (marketing, sales, management, etc.), is a professional in training adults - employees of companies. In the West, as a rule, a business coach has a basic business education in the Russian business coaches - experts from various fields (psychology, economics, education, philosophy, etc.) that have passed additional special education program (Training of Trainers) .
However, the business coach is not enough knowledge and technology of adult learning, group work, designing the training. The coach himself has to translate success, to be able to inspire people to actively search for new solutions, "infect" their success to the group, to experience the "new" experience, together with its members - and most importantly, to love people!
A business coach works with people, and every time - this is the new people, starting from the rank and file employees, ending the top - managers, from different business sectors (information technology, insurance, banking services, etc.). Each must find its own approach to understand and accept each participant in the training. Not the fact that everyone will come "happy" the opportunity to visit the training and gain new experiences. Almost always a part of the "accident", which management "Imported" on the training, while each participant has their own expectations of the training. Work with people in any situation, be able to make a difference - that's what makes the coach coach.
So, what has to be able to make a business coach?
According to The Competent Trainer Standard (standard developed by the International Board of Standards for Training, Performance and Instruction. IBSTI, 1988, Bamngton), "trainer should:
have the ability to determine the need of learning and adapt the course materials specific to the company and identified training needs;
Know the audience and its expectations;
make sure that everything you need for training at the ready, available, in working order:
have the ability to establish trust with the audience, credible group;
be able to manage the learning process: to manage the discussion, track, group dynamics, etc.;
demonstrate effective communication skills;
have the skills of effective self-presentation (with special attention to the "body language");
have the ability to "grasp the essence", to be able to articulate their thoughts;
Encourage dialogue;
to be able to enthuse students, their positive thinking, encourage the application of knowledge;
to be able to use and combine different methods (mini-lectures, discussions, case studies, written exercises) and training tools (videos, modern business games);
be able to use office equipment: PC, projector, multimedia projector, a VCR, video camera;
have the ability to analyze, the ability to assess how well students cope with the tasks;
be capable of self-esteem, to be able to assess the accuracy of the language setting to jobs for students, the sequence of presentation, assess, manage to achieve their learning goals;
to be able to as accurately as possible, fully and correctly submit the information collected during the preparation and conduct of training in writing or orally to the analysis (interpretation) and the assessment of learning outcomes. "
References
For preparation of this work were used materials from the site http://megarost.ru/
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